Venty Vaporizer Error Codes: ERROR 04
June 2025 Update—It’s been a year since Venty started having error problems. Storz & Bickel has made multiple updates to alleviate these issues. The circuit board and surrounding fasteners are thicker, and firmware updates have been deployed to specifically address the ERR04 issue.
A few users are still sporadically reporting errors. Most Venty users are happy and trouble-free.
Archived Venty launch documentation below:
The Venty Vaporizer is one of the latest and greatest dry herb consumption devices available, but it’s only 6 months old, and many early adopters have Venty problems.
The first 10,000 Venty vaporizers were recalled and replaced. Within days of receiving their new vape, Venty owners were asked to plug their device into a PC and let the device run its update. This would disable the recalled Venty and confirm its status with Storz & Bickel.
Venty Error 04
Even after the Venty recall, many in the community are having issues with ERR04.
This error means the Venty vaporizer is faulty and needs to be returned; however, this error often resets itself after 5 or 10 minutes.
April 2024 Venty Software Update
This April, Storz & Bickel mentioned an upcoming software update that will resolve most of the ERROR 04 issues on the Venty.
This means many of these issues are software rather than physical hardware problems.
Storz & Bickel has not released this new software yet, but promises that it’s coming soon.
While putting together my Venty review, I noticed some misleading commentary in the community about the Venty ERR 005 “error”.
The ERR 005 is displayed when the Venty detects blowback through the mouthpiece and heater.
This “error” doesn’t mean problems, it’s merely a warning – don’t blow through your Venty.
I’ve seen the ERR 005 displayed while the Venty is connected to a bong and the water level moves at the end of the inhale causing air to be pushed back through the vape.
All the Venty Error Codes
Here are the rest of the Venty ERR codes, directly from the Venty User Manual.
|
Err Code
|
Error
|
Action
|
|---|---|---|
|
ERR 001
|
Venty temperature is too high
|
Let the Venty cool down
|
|
ERR 002
|
Venty temperature is too low
|
Move the Venty to a warmer environment
|
|
ERR 003
|
USB Charger or Cable is not suitable
|
Use original Storz & Bickel Accessories
|
|
ERR 004
|
This Venty is Faulty!
|
Do not use. Contact S&B Warranty Service
|
|
ERR 005
|
Air was blown into the Venty
|
Be careful not to exhale back into the Vaporizer
|
My 2nd Venty, first after the recall, produced the ERR04 error while pressing both front buttons together at the same time. The error resets itself after 5 minutes, and the vape continues to function normally, as long as I don’t touch both buttons at the same time.
F in the Chat for BrightonEarly – His Venty is suffering from the E04 Error. According to the user manual above, the Err 004 says the Venty is faulty and shouldn’t be used.
BrightonEarly said his Venty displays the E04 Error while heating with the cooling unit removed. I’ve tried to reproduce this error by heating my Venty without its cooling unit, but mine has yet to display the error.
He also included a thermal image of his Venty heating up without the cooling unit! How cool! Thanks Brighton!
Has your Venty vaporizer displayed any of the other errors? Leave a comment down below to let me know!
Still the #1 Portable Vaporizer
Despite having a few users with problems, Venty continues to lead the industry and set the bar for portable vaporizer performance. It’s currently ranked #1 out of 45 other portable vaporizers on my Best Weed Vapes list.